Rental One

  • Inside Sales Associate

    Job Locations US-TX-Van Alstyne
    Posted Date 1 month ago(11/16/2018 11:14 AM)
    ID
    2018-1355
    # of Openings
    1
    Category
    Sales
  • Overview

    Rental One Logo

     

    At Rental One, we provide concierge-like service and realize not every customer’s needs are alike.  The Inside Sales Representative is key to building relationships with our customers at the store level by providing reliable, efficient, and personal rental quotes and sales recommendations.  This position ensures our customers are provided with the right, timely solutions to get the job done.

     

    This role is one of the most direct springboards into Management.  You’ll learn the ins and outs of what it takes to successfully run a store by solving problems side-by-side with the Store Manager and developing strong relationships with Drivers, Warehouse Associates, and Outside Sales Associates for overall effective customer service and revenue-driving strategy.

     

    Do you see yourself a revenue-driver who enjoys wearing many hats in a fast-paced, high-volume environment? Do people accuse you of being a perfectionist and a stickler for details?  If so, apply now! You are the proactive, solution-oriented team member we seek.

     

    Recent college grads are welcome to apply!  We welcome the opportunity to grow our team with eager-to-learn, entry-level candidates who are looking for their career “home”.  Our down-to-earth, friendly leaders provide an excellent learning resource to help you along your career path with Rental One.

     

     

     

    Overview

     

    We rent the best equipment in Texas.  Period.

     

    Being the best means serving our customers with excellence every day.  Our team of rental equipment professionals are committed to providing our customers the best equipment and most reliable service in the industry.  

     

    Why work at Rental One We are a family-owned and operated company with three generations of high-integrity leadership and unmatched experience.  That means we not only provide stability and growth, but also genuine concern for our employees in an environment that you can call, “family”.  

     

    We believe that good work relies on dependability, integrity, honesty, and teamwork.  We are proud of our team members and are always looking for individuals who share our Core Values and want to be part of our story.  Being an active part of our story means you will be able to make a personal impact through valued input and innovative customer service in a competitive yet, encouraging environment

     

    Rental One is proud to offer the following comprehensive benefits package:

     

    • Competitive pay PLUS eligibility for annual bonuses for ALL employees
    • 100% company-paid employee only medical insurance (dependent options available)
    • Company-paid short-term disability insurance, with optional long-term disability
    • Company-paid supplemental life insurance, with additional voluntary options
    • Optional dental and vision insurance
    • Optional accident & critical illness insurance
    • Prizes for achieving team goals, such as gift cards, team meals, and team events
    • Company-wide community impact projects and teambuilding events to stay connected
    • Company-provided, high-quality apparel
    • Casual dress environment
    • Company-paid financial wellness resources
    • 401k retirement plan with matching contributions
    • Generous paid vacation and sick days PLUS paid holidays...and so much more!

     

    AS PART OF THE APPLICATION PROCESS, PLEASE COMPLETE A BRIEF, 7-8 MINUTE SURVEY:

     

    Culture Index Survey

     

    This company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to veteran status, race, color, religion, sex, marital status, national origin, age, physical or mental disability or genetics.  In addition to federal law requirements, this company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.  This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    Responsibilities

    Essential Duties:

    • Rents equipment or arranges for provision of service to customer through face-to-face interaction and by phone.
    • Prepares rental forms and contracts, obtains customer signature and other information as required.
    • Maintains daily contract file in RentalMan.
    • Computes charges based on rental or service rate.
    • Ensures all activity and customer transactions are performed within Rental One safety policies
    • Explains rental fees and provides information about rented items, such as operation or description.
    • Collects deposit or payment or records credit charges by maintaining customer charge file daily and balancing daily sales receipts.
    • Recommends items to customers that meet their needs.
    • Reserves items for requested time and maintains rental reservation file.
    •  

    Other Duties:

    • Cleans showroom and equipment.  Arranges showroom displays.  Keeps shelves organized, stocked and clean. May also clean customer restrooms.
    • Inventories retail sales merchandise and advises supervisor of low levels of merchandise.
    • Assists customer with the loading and unloading of equipment when necessary. May also need to demonstrate safety features and operational features of the equipment.
    • Determines/understands customer equipment needs through questioning and qualifying; provides alternative equipment suggestions to customers if appropriate based upon information obtained using an extensive knowledge of all equipment available
    • Updates/calls overdue list daily and alerts supervisor of overdue contracts.
    • May fill customer’s propane cylinders from time to time.
    • Resolves customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Rental One.
    • Report safety violations to supervisor.
    • Adhere to all company policies, procedures, rules and regulations in written or verbal form.
    • Comply with government safety requirements and other regulations and security in store.
    • Attend department, store and safety meetings.
    • Perform other duties as requested.

     

    Inside Sales (2)

    Qualifications

     

    • A bachelor’s degree is strongly preferred, but not required.
    • Must be able to lift approximately 70 lbs. 
    • Must maintain a professional personal appearance.
    • Must possess sales and relationship-building skills.
    • Must maintain a customer service mindset be service and solution-oriented.
    • Must be able to use mathematics to solve problems.
    • Must speak English clearly and write legibly. Ability to speak another language is a plus.
    • Must pass company drug screen.
    • Must maintain an acceptable attendance record.
    • Must be able to provide, understand and complete instructions furnished in written, oral or scheduled form.
    • Maintain a cooperative working relationship with co-workers.
    • Must be able to maintain a high degree of patience.

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