Rental One

  • Inside Sales Associate - CTX Region

    Job Locations US-TX-San Antonio
    Posted Date 3 months ago(8/24/2018 4:47 PM)
    # of Openings
  • Overview

    Rental One Logo


    At Rental One, we provide concierge-like service and realize not every customer’s needs are alike.  The Inside Sales Representative is key to building relationships with our customers at the store level by providing reliable, efficient, and personal rental quotes and sales recommendations.  This position ensures our customers are provided with the right, timely solutions to get the job done.


    This role is one of the most direct springboards into Management or Outside Sales.  You’ll learn the ins and outs of what it takes to successfully run a store by solving problems side-by-side with the Store Manager and developing strong relationships with Drivers, Warehouse Associates, and Outside Sales Associates for overall effective customer service and revenue-driving strategy.


    *Our Central Texas presence is expanding, so we're looking for more strong Inside Sales candidates to add to our team.


    Do you see yourself as a revenue-driver who enjoys wearing many hats in a fast-paced, high-volume environment? Do people accuse you of being a rule-follower and a stickler for details?  If so, apply now! You're just what we want.


    As part of the application process, please click the following link to complete a brief (7-8 min) survey: Culture Index Survey


    Recent college grads are welcome to apply!  We welcome the opportunity to grow our team with eager-to-learn, entry-level candidates who are looking for their career “home”.  Our down-to-earth, friendly leaders provide an excellent learning resource to help you along your career path with Rental One.



    Inside Sales (2)





    Who is Rental One? We're a caring community centered on honesty/integrity, dependability, teamwork, and safety. We know you've got a choice when it comes to how you spend over 40 hours a week, so we are proud to offer the following comprehensive benefits package:


    • Competitive pay PLUS eligibility for Annual Bonuses for ALL employees;
    • 100% company-paid Employee Only medical insurance, with dependent options available;
    • Company-paid Short Term Disability insurance, with optional Long Term Disability;
    • Company-paid Supplemental Life insurance, with additional voluntary options;
    • Optional Dental and Vision insurance;
    • Optional Accident & Criticial Illness insurance;
    • Prizes for achieving team goals, such as gift cards, team meals, and team events;
    • Company-wide events to stay connected;
    • Company-provided, high-quality apparel;
    • Casual dress environment;
    • Company-paid Financial Wellness resources;
    • 401k with a match;
    • Paid Vacation and Sick Days PLUS a Floating Holiday;
    • Paid Holidays...and so much more!


    Being the best means that we serve our customers with excellence every day.  That's our mission and we seek to embody that in everything we say and do.


    So the benefits sound great, but why else should I work at Rental One? Our leadership and team members take pride in being genuine, sincere, and down-to-earth to our community, customers, and to each other.  We foster a continual learning environment with mentorships, regular safety and job-related training meetings, and formal Trainee programs.  A lot of companies say, "You're not just a number" but here, we mean it.  Professional grade, top-notch company with personal touches interwoven daily.


    Position Hours: M-F, 7a-5p; Saturdays 7a-Noon (rotating schedule)


    Essential Duties:

    • Rents equipment or arranges for provision of service to customer through face-to-face interaction and by phone.
    • Prepares rental forms and contracts, obtains customer signature and other information as required.
    • Maintains daily contract file in RentalMan.
    • Computes charges based on rental or service rate.
    • Ensures all activity and customer transactions are performed within Rental One safety policies
    • Explains rental fees and provides information about rented items, such as operation or description.
    • Collects deposit or payment or records credit charges by maintaining customer charge file daily and balancing daily sales receipts.
    • Recommends items to customers that meet their needs.
    • Reserves items for requested time and maintains rental reservation file.

    Other Duties:

    • Cleans showroom and equipment.  Arranges showroom displays.  Keeps shelves organized, stocked and clean. May also clean customer restrooms.
    • Inventories retail sales merchandise and advises supervisor of low levels of merchandise.
    • Assists customer with the loading and unloading of equipment when necessary. May also need to demonstrate safety features and operational features of the equipment.
    • Determines/understands customer equipment needs through questioning and qualifying; provides alternative equipment suggestions to customers if appropriate based upon information obtained using an extensive knowledge of all equipment available
    • Updates/calls overdue list daily and alerts supervisor of overdue contracts.
    • May fill customer’s propane cylinders from time to time.
    • Resolves customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Rental One.
    • Report safety violations to supervisor.
    • Adhere to all company policies, procedures, rules and regulations in written or verbal form.
    • Comply with government safety requirements and other regulations and security in store.
    • Attend department, store and safety meetings.
    • Perform other duties as requested.


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    • A bachelor’s degree is strongly preferred, but not required.
    • Must be able to lift approximately 70 lbs. 
    • Must maintain a professional personal appearance.
    • Must possess sales and relationship-building skills.
    • Must be service and solution-oriented.
    • Must be able to use mathematics to solve problems.
    • Must speak English clearly and write legibly. Ability to speak another language is a plus.
    • Must pass company drug screen.
    • Must maintain an acceptable attendance record.
    • Must be able to provide, understand and complete instructions furnished in written, oral or scheduled form.
    • Maintain a cooperative working relationship with co-workers.




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