Rental One

  • Inside Sales Associate

    Job Locations US-TX-Fort Worth
    Posted Date 5 months ago(7/6/2018 2:25 PM)
    ID
    2018-1324
    # of Openings
    1
    Category
    Sales
  • Overview

    Rental One Logo

     

    At Rental One, we provide concierge-like service and realize not every customer’s needs are alike.  The Inside Sales Representative is key to building relationships with our customers at the store level by providing reliable, efficient, and personal rental quotes and sales recommendations.  This position ensures our customers are provided with the right, timely solutions to get the job done.

     

    This role is one of the most direct springboards into Management.  You’ll learn the ins and outs of what it takes to successfully run a store by solving problems side-by-side with the Store Manager and developing strong relationships with Drivers, Warehouse Associates, and Outside Sales Associates for overall effective customer service and revenue-driving strategy.

     

    Do you see yourself as a revenue-driver who enjoys wearing many hats in a fast-paced, high-volume environment? Do people accuse you of being a perfectionist and a stickler for details?  If so, apply now! You are the proactive, solution-oriented team member we seek.

     

    Recent college grads are welcome to apply!  We welcome the opportunity to grow our team with eager-to-learn, entry-level candidates who are looking for their career “home”.  Our down-to-earth, friendly leaders provide an excellent learning resource to help you along your career path with Rental One.

     

     

     

    Overview

     

    Who is Rental One? We're a caring community centered on honesty, integrity, dependability, teamwork, and safety. We pay a competitive hourly rate and provide a full benefits package, including 100% paid employee-only medical insurance, company events to stay connected, goal incentives and prizes, company provided apparel, and annual profit sharing eligibility.

     

    Being the best means that we serve our customers with excellence every day.

     

    Why work at Rental One? Our leadership and team members take pride in being genuine, sincere, and down-to-earth to our community, customers, and to each other.  We have a casual dress code and foster opportunities to learn and grow with consistent safety and job training meetings.

     

    Responsibilities

    Essential Duties:

    • Rents equipment or arranges for provision of service to customer through face-to-face interaction and by phone.
    • Prepares rental forms and contracts, obtains customer signature and other information as required.
    • Maintains daily contract file in RentalMan.
    • Computes charges based on rental or service rate.
    • Ensures all activity and customer transactions are performed within Rental One safety policies
    • Explains rental fees and provides information about rented items, such as operation or description.
    • Collects deposit or payment or records credit charges by maintaining customer charge file daily and balancing daily sales receipts.
    • Recommends items to customers that meet their needs.
    • Reserves items for requested time and maintains rental reservation file.
    •  

    Other Duties:

    • Cleans showroom and equipment.  Arranges showroom displays.  Keeps shelves organized, stocked and clean. May also clean customer restrooms.
    • Inventories retail sales merchandise and advises supervisor of low levels of merchandise.
    • Assists customer with the loading and unloading of equipment when necessary. May also need to demonstrate safety features and operational features of the equipment.
    • Determines/understands customer equipment needs through questioning and qualifying; provides alternative equipment suggestions to customers if appropriate based upon information obtained using an extensive knowledge of all equipment available
    • Updates/calls overdue list daily and alerts supervisor of overdue contracts.
    • May fill customer’s propane cylinders from time to time.
    • Resolves customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Rental One.
    • Report safety violations to supervisor.
    • Adhere to all company policies, procedures, rules and regulations in written or verbal form.
    • Comply with government safety requirements and other regulations and security in store.
    • Attend department, store and safety meetings.
    • Perform other duties as requested.

     

    Inside Sales (2)

    Qualifications

     

    • A bachelor’s degree is strongly preferred, but not required.
    • Must be able to lift approximately 70 lbs. 
    • Must maintain a professional personal appearance.
    • Must possess sales and relationship-building skills.
    • Must be service and solution-oriented.
    • Must be able to use mathematics to solve problems.
    • Must speak English clearly and write legibly. Ability to speak another language is a plus.
    • Must pass company drug screen.
    • Must maintain an acceptable attendance record.
    • Must be able to provide, understand and complete instructions furnished in written, oral or scheduled form.
    • Maintain a cooperative working relationship with co-workers.

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